terms And Conditions

Welcome to PetsEgypt.com. PetsEgypt.com is owned, managed and operated by Pet Shop Egypt company. By using PetsEgypt.com you agree to be bound by its conditions of use, legal notices, privacy policy and all disclaimers and terms and conditions that appear elsewhere on petsegypt.com.

Errors on our site

Despite efforts to ensure accuracy, product information may contain errors, including price and availability. We reserve the right to correct these errors, cancel affected orders, and issue refunds. Prices and product terms may change without notice. Sales are for personal use only.

Disclaimers

Prices and availability may change without notice. International customers are responsible for duties. Trademarks belong to their owners. Pet Shop Egypt is not responsible for typographical errors and may reject any order. Disputes are subject to Egyptian law and courts.

Shipped and Home Delivery Products

We deliver on business days. Customers are responsible for shipping info accuracy. Refused deliveries (except for wrong items) may incur charges. Packages may be opened for security.

Order Cancellations

Online purchases cannot be refunded once placed until the product is returned. If unsatisfied, refer to the returns policy.

Returns Policy

Products can be returned or exchanged within 5 business days. Items must be unused and in original packaging. Returns are subject to a 15% restocking fee and exclude shipping charges.

Warranty

Third-party product warranties apply. Warranty is void if tampered. Repairs depend on third-party policy. Products must be returned with original packaging.

Shipping Charges

Shipping charges are based on average package weight/dimensions and are calculated at checkout.

Privacy Policy

We collect data to fulfill orders and enhance service. Information includes account data, purchase details, cookies, and technical info. We do not sell your data but may share with order fulfillment partners.

Accessing and Updating Information

Account holders can update or delete their information by logging in. Do not share your password.

Privacy Protection

We secure your data with physical, technical, and procedural safeguards.

Proprietary Rights

All content on petsegypt.com is protected by intellectual property laws.

Security

Users are responsible for their account credentials and all activities under their account.